Support

We usually reply within one business day.

Email us

The fastest way to reach us for anything — a bug, a billing question, or help with your account.

support@heymoney.ai

Common questions

How do I cancel my Pro subscription?

Open the app, go to Settings → Subscription → Cancel. If you subscribed through the App Store or Google Play, cancel from that store's subscription settings instead.

How do I get a copy of my data?

Settings → Export My Data generates a complete file of everything in your account, ready to download.

How do I delete my account?

See our Account Deletion page — it's instant and self-serve from inside the app.

A reminder didn't arrive — what happened?

Check that notifications are enabled for Hey Money in your phone's system settings, and that the reminder is still turned on for that item in the app. If it looks right on both ends, email us the details and we'll dig in.

Is my financial data safe?

Yes — see our Privacy Policy for exactly how it's protected and who we work with.